The bots are here! The bots are here!
Thats right, Facebook now allows users to incorporate chatbots into Facebook Messenger. Made simple, these chatbots are pieces of software that integrate with the messaging platform to automate conversations. Also known as artificial intelligence, this software brings great benefits to businesses.
By having chatbots installed into a business page, visitors can have conversations and gain information on directions, events, products, and other frequently asked questions. It’s basically the same as having a customer service employee sitting in front of their computer answering questions all day, just without the salary expense. On top of that, visitors get an immediate response to their questions. It’s a win-win all around.
5 Businesses That Should Utilize Chatbots Now
- Retail Stores
- Event Based businesses
- City Government Agencies
- Medical Professionals
Chatbot in use
Check out the following to see how I use my chatbot…
Here is my welcome message with a menu. The menu directs users to my blog, service page, and sign up form.
As extra options I added some fun, interactive requests. By typing in “motivate” users will be shown a random motivational quote.
If you want to use my bot live, click here.
If you would like to discuss the possibilities of creating a chatbot for your business, drop me a message below in contact us.